Articles

Why is it essential to establish a clear documentation workflow? How can developers, project managers (PMs), and techwriters work closely together without being a bottleneck? You may be familiar with these issues or looking for a better solution to make the customer and internal (in-house) documentation workflows more efficient. In this article, we recap what we covered in our webinar, and publish the answers to the audience's questions.

AI chatbots have become essential tools for interacting with information. Now that the European Parliament has approved the first AI Act, operators of chatbots have a plethora of legal and ethical concerns to consider. In this article, we raise some essential questions that will help you navigate the new AI landscape in the EU.

AI is rapidly becoming an undeniable force shaping our world. As developers and owners of API programs, we can’t afford to be caught off guard. This is where APIs.json steps in as a mediator bridging the gap between your APIs and the world of AI. In this article, we show you what makes APIs.json a game-changer.

Developer portals can be powerful extensions of your brand by channeling your message in a genuine and organic way. In this article, we explore the benefits of a custom branded developer portal that combines visually appealing design with robust functionality.

Interface discovery is a search and guess game that we’ve all learned out of necessity. Because of a lack of strategic perspective, different interface types keep being published in their historically evolved discovery mechanisms (for example address, phone number, social media, app, support/docs sites and so on). As communication channels proliferate this is causing unnecessary friction. In this article we explain why interface ambiguity becomes especially troublesome if you look at it from an accessibility perspective.

This article is part of APIFutures, a distributed, creator-led effort to identify the most significant opportunity and/or the greatest challenge facing the API community in 2024.