Software Support and Artificial Intelligence - Part 1: Documentation at a cross-roads

Technology

Software Support and Artificial Intelligence - Part 1: Documentation at a cross-roads

July 26, 2016

Technical writer teams are asked the impossible: chronically understaffed, fulfill growing expectations, while dealing with the disruptions of a barrage of technological innovations. Technology however doesn’t need to be a curse, it could be a blessing: new technologies could also be used to help technical writers. In this series I want explore how artificial intelligence and new/rediscovered interaction models for software documentation could redefine technical writing and its deliverables.

Part 1: Documentation at a cross-roads What jobs do we need documentation to fulfill? Why is documentation under pressure? Why do we need AI in documentation?

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Software support and Artificial Intelligence: a 5 part series

Technology

Software support and Artificial Intelligence: a 5 part series

July 26, 2016

Technical writer teams are asked the impossible: chronically understaffed, fulfill growing expectations, while dealing with the disruptions of a barrage of technological innovations. Technology however doesn’t need to be a curse, it could be a blessing: new technologies could also be used to help technical writers. In this series I want explore how artificial intelligence and new/rediscovered interaction models for software documentation could redefine technical writing and its deliverables.

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Brightcove Video Connect for Drupal 8 - Part 4: Including Videos & Playlists in Drupal content

Technology

Brightcove Video Connect for Drupal 8 - Part 4: Including Videos & Playlists in Drupal content

June 7, 2016

This posts reads as a step-by-step guide for the following tasks:

  • Add Brightcove Video field
  • Browse Brightcove Videos using the Entity Browser module
  • Upload Brightcove Videos inside Drupal content using the Inline Entity Form module
  • Browse and upload Brightcove Videos inside Drupal content from the same field using the Entity Browser IEF submodule
  • Browse and upload Brightcove Videos from CKEditor
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How to recognise accessible PDFs - PDF in Drupal part 3

Technology

How to recognise accessible PDFs - PDF in Drupal part 3

April 18, 2016

As an addition to our PDF in Drupal series, we researched the subject of accessible PDFs: how can writers create content in a way that it becomes accessible to users with disabilities? In this post, we’ll highlight checking mechanisms and tools and end with listing three types of the available assistive technologies that make content accessible.

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Building Landing Pages faster

Technology

Building Landing Pages faster

April 6, 2016

At Pronovix, we use the paragraphs module almost every day to create new web pages. We continuously evaluate and improve our landing page creation process: we were already able to shorten the feedback process and reduce the number of editing rounds before publishing.

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