Anybody who ever filled in time sheets knows what a pain it can be. Worse, any ticket based time tracking implies that you should be doing productive work at all times. We all know that's not true...
Here's what's wrong with the classical time sheets approach:
- It requires you to interrupt your activities
- Since it's not integrated in all aspects of your workflow you often forget about them
- It's a lot of extra work to provide context to the time submission
- Tracking only happens for “billable” items
