Guided tours efficiently walk users through complex web interfaces. WalkHub lets you create Walkthroughs (interactive guided tours) easily: no programming knowledge required. Simply click through a website and add the descriptions for each step. Guided tours reduce cognitive load. Walkthroughs are designed to make it dead simple to accomplish tasks without confusion and frustration.
You can use WalkHub from 2 perspectives.
Plan, Document, Play : This is for those who'd like to add walkthroughs to their user guide, knowledge base or a training material. It could be easily used by your users via the ‘Get Help’ button.
Record and Play : Think about testing your site and unfortunately you bump into an issue which is hard to explain but easy to show. Simply click it through and send it to the person you’d like to show.
The good thing in both processes that they are fast to create and easy to use.
WalkHub consists of 2 components:
We started the WalkHub project in the beginning of 2013 with the goal of creating an open source walkthrough solution, at first, for the Drupal community. So we began a fundraising campaign on Indiegogo and finished with a total of $11,577.00 contributed from a total of 49 sponsors. Raising an amount 230% above and beyond our fundraising goal. It was an overwhelming response from the community.
As promised we developed the tool and after a few community events we realised that it would be great to organise events around documentation. Therefore we set the second campaign with the goal of building a community that would create the ultimate user guide for the entire Internet. We wanted to organize one or several events where community members of different open source tools could work together to create a collection of free and open tutorials that work on their web applications. Although this campaign didn’t reach its fundraising goal we’ve worked on a number of activities to try to build the community outcome we envisioned.
One of the key feedback we received from people was that it was still too complex to start recording Walkthroughs. Installing your own WalkHub instance was an even larger undertaking. Many people also complained that they would never be able to justify maintaining a Drupal site for Walkthrough management. In response we refactored WalkHub from a feature rich Drupal distribution into a microservice written in Go .
In our first Go release, the help center is a WalkHub only thing, but we are about to change this to allow you to make any type of web resource available from an in-app help center.
Anyone can use the recording and playing technology, independently from WalkHub.net. We believe this technology is too important to be owned by any one organisation alone; we want to create an open standard and set it free so that the internet will become a better documented place.
We will host for free any content you create that others can freely inspect and reuse. We want to make it as easy as possible for open source projects to use WalkHub, there should be no barriers to getting you started.
If you don’t want your Walkthroughs to be public you can either run your own WalkHub or pay us for a premium subscription. In time we will develop features that will help us grow WalkHub.net into a documentation hub for the internet. Some of these features we will not open source. We think a sustainable competitive community service is the best way to complement future fundraising efforts to make the project self-sustaining.
Help Center is the list of Walkthroughs previously created on your site. It appears as a question mark on your site. When you click on it you will see a list of Walkthroughs. By default the Help Center shows all Walkthroughs for your site's domain. If you would like to create different lists with subsets of Walkthroughs for different pages or different types of users, check the 'How to create an advanced list?' topic.