Devportals & Digital Transformation

Devportals & Digital Transformation

December 19, 2019

When you create rules, procedures in an organization, that doesn't mean that people will actually follow those. People will use those rules and procedures as their environment inside of which they act. Whatever rule you set up, don't ever expect people to follow: you always have to look for the unintended consequences.

The goal of this article is to make you curious about:

  1. Systems thinking
  2. Complex Adaptive Systems
  3. The role of APIs in Digital Transformation
  4. The role of devportals in Digital Transformation
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Engage Users: Inspire, Educate, & Authorize

Engage Users: Inspire, Educate, & Authorize

March 27, 2019

Driving API adoption is crucial for a developer portal. How can you integrate all your users’ needs into your devportal? What are the jobs that a developer portal needs to fulfill? In this post, we explore how you can strengthen user engagement right from the very start of your API program regardless of whether you have a public-facing, partner or internal devportal.

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Editorial Services as a Central Utility for API Teams

Editorial Services as a Central Utility for API Teams

October 3, 2018

Most organizations never consciously address the experience of the developers that create APIs, the upstream. This is only logical, upstream Developer eXperience doesn’t always need attention: a team that is dedicated to APIs will overcome friction on its own terms. In large enterprise organizations, however, where API development might be a secondary priority of a team, upstream DX can make the difference between a failed and a successful digital transformation initiative.

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Internal Developer Portals: Developer Engagement Behind the Firewall

Internal Developer Portals: Developer Engagement Behind the Firewall

July 12, 2018

In this talk Kristof explains the differences between public and private APIs, introduce upstream developer experience, and explain how it can improve downstream DX. Introduce experience design (a.k.a. gamification) and Innersourcing (open sourcing practices behind the firewall) and describe how they could be used on internal developer portals.

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What is a Developer Portal?

What is a Developer Portal?

June 28, 2018

What Is a Developer Portal? A trust signal for your API. A self-service hub. A dashboard for your API products. A list of endpoints is not enough. We provide you with an infographic to help explain.

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Developer Portals: when Docs become DX

Developer Portals: when Docs become DX

March 29, 2018

Developer portals play not only a technical role, they also play a somewhat obscure commercial role. We don't like to say that this is a commercial site, but actually it is also about promotion. You have to explain what you do – preferably not in a hard-core manipulative way. For that, you need more than reference docs. How to get started? What does that API do? A lot more than just the very technical aspects need to be explained.

A less well circulated purpose of developer portals is their being a trust signal. They engender trust by showing how much investment went into building that portal. They have to show that the API services documented on that portal will keep on existing and will get reliable support long term.

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What is the MVP for a Developer Portal?

What is the MVP for a Developer Portal?

December 21, 2017

What information is absolutely essential on a developer portal? What kind of API documentation do you need? Is there a best practice that can be followed when launching a developer portal? We formulated 11 questions and built 3 mock sitemaps that demonstrate how portals can address the different stages of the developer journey.

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