Meet us at UA Europe 2017 conference.
Kristof is talking at the conference about Software Support and Artificial Intelligence:
"Technical writer teams are asked the impossible: chronically understaffed, fulfil growing expectations, while dealing with the disruptions of a barrage of technological innovations.
Technology however doesn’t need to be a curse, it could be a blessing: new technologies could also be used to help technical writers. In this talk I want explore how artificial intelligence and new/rediscovered interaction models for software documentation could redefine technical writing and its deliverables.“
You will learn:
- about conversational UI, the latest stage in the Internet’s transformation from documents to pages to flows
- why the combination of documentation and artificial intelligence will play a key role in this trend
- that the technologies required to implement conversational pro-active customer support already exist
- about Stigmergy and how it helps groups to self-organise through information embedded in the environment.
