What is digital transformation?
Depending on the person you ask this question, they will all tell you a different answer. If you ask somebody in the IT industry, their answer will probably be centered around their own services.
For example, for some people, digital transformation is about the digitalization of documents, ERPs, CRMs, APIs, AI,... For others, it is about becoming an Agile organization, about DevOps, Open Source, InnerSourcing, Industry 4.0,...
All these buzzwords are tactical, they are patterns of behavior and technology sets that you can use to achieve digital transformation. For a couple of years now I’ve been researching systems thinking and... Read more