Articles

AI chatbots have become essential tools for interacting with information. Now that the European Parliament has approved the first AI Act, operators of chatbots have a plethora of legal and ethical concerns to consider. In this article, we raise some essential questions that will help you navigate the new AI landscape in the EU.

Developer portals can be powerful extensions of your brand by channeling your message in a genuine and organic way. In this article, we explore the benefits of a custom branded developer portal that combines visually appealing design with robust functionality.

Interface discovery is a search and guess game that we’ve all learned out of necessity. Because of a lack of strategic perspective, different interface types keep being published in their historically evolved discovery mechanisms (for example address, phone number, social media, app, support/docs sites and so on). As communication channels proliferate this is causing unnecessary friction. In this article we explain why interface ambiguity becomes especially troublesome if you look at it from an accessibility perspective.

Catering to a wide range of audiences can enhance the discoverability of your API affordances. In this article, we draw inspiration from the exemplary teams at Deutsche Börse Group, UP42, Codat, Cloudinary, NewDay, Nexio, and Masdr, who highlight the importance of addressing business users on developer portals.

This article is part of APIFutures, a distributed, creator-led effort to identify the most significant opportunity and/or the greatest challenge facing the API community in 2024.

LLMs are about to drastically increase the volume and apparent quality of automatically generated messages. Some communication will be generated on behalf of a valuable customer or partner, but a lot will be low value attempts from third parties that are exploring opportunities at the expense of their receivers. How will we deal with all these - at first sight - ‘legitimate’ interactions?