Technical Writer Case Study on a Global Financial Solutions Provider
A large, Netherlands-based financial services provider partnered with Pronovix to improve its developer portal’s UX and content structure. The Techwriters introduced API flow guides, refined onboarding, and ensured better content organization for lasting improvements. In this article, we explore the challenges encountered and how UX and technical writing expertise can make a difference.
A Case Study with One of the Largest Scandinavian Banks
Pronovix was selected from 23 vendors by one of the largest Scandinavian banks seeking the most suitable developer portal solution to optimize its internal processes. Since their research-driven approach can serve as a best practice for others—and we’re honored to be ranked at the top—we sought approval to share the details behind the selection process.
Publiq Platform UX Case Study - Clear Navigation and Site Structure
The most urgent issue with the developer portal was finding a solution to bring together information from different platforms without rewriting everything. publiq main goal was to improve their platform on the self-service side for users (focusing on a specific user persona, the first-time integrator). As they found Pronovix's focus on developer portals unique, they contacted them to ask for UX service.
Shell Mobility - Enabling business and technical user journeys
The Shell Developer Portal went through a revamp in 2022. The devportal offers solutions for enterprises and startups. With explicit onboarding materials and detailed API descriptions, the portal caters to business and technical personas.
VERIFONE CLOUD - EASY-TO-NAVIGATE SITEMAP, NEW DESIGN AND MATURE IMPORT SOLUTION
The Verifone Cloud developer portal’s aim was to create a single, up-to-date developer touch point, where Verifone can improve developer experience. The portal presents, in addition to the documentation of the technical tools, a wide range of service descriptions, such as the partner programs for the Petroleum and Convenience industry, or the payment applications.
ANSYS - FLEXIBILITY, UNIFIED DOCUMENTATION, COMMUNITY BUILDING, AND CUSTOM IMPORTERS
Ansys decided to use the Zero Gravity Developer Portal Solutions to have private and public content side-by-side without physically storing the information in separate places. With Zero Gravity, Ansys has many flexible options to manage its developer portal.
KBC - WIDE RANGE OF INTERFACES FOR TECHNICAL AND BUSINESS AUDIENCES
The KBC Developer Portal has been created as a source of inspiration and a straightforward digital shop for business leaders, business developers and technical developers to integrate KBC’s financial APIs into their applications.
SCHAEFFLER - A DIGITAL STOREFRONT FOCUSED ON UX AND SELF-SERVICE WITH CUSTOMIZED SSO
A central digital storefront with a seamless user experience for everyone who works with Schaeffler's APIs. The self-service includes better onboarding via documentation, tutorials, and automated processes. The developer portal helps Schaeffler with its digitalization goals.
BROAD RANGE OF API INTEGRATIONS AND CLEAR ONBOARDING
This well-known hospitality company set up a system that makes it easier for external partners to find and use their APIs and improve the developer experience. Their developer portal provides a wide range of API integrations, well-built partner programs, and clear onboarding.
The new developer portal is designed to help developers securely integrate YBS and Chelsea payment accounts into products and services by using industry-standard Open Banking APIs. Their documentation provides an easy-to-follow overview of the information developers need.
