Articles

Assessing developer portal UX for banking APIs reveals critical friction points in enterprise decision-making workflows. When platforms hide crucial commercial and architectural information behind login walls, they inadvertently block both human evaluators and AI-mediated discovery agents. A structured diagnostic assessment identifies these quality collapses, prioritizing iterative UX improvements that transform closed portals into accessible, business-aligned solution hubs.

Discover how microportals are shaping the future of developer documentation. Insights from the Developer Portal Awards highlight innovative strategies for B2B integrations, clarity, and decision-maker enablement.

Economic buyers may not be fully aware of the business value of quality content, and you need to explain in detail to get budget approval for your developer content improvements. This article outlines common concerns and provides business-focused arguments to resolve them. We emphasize that content quality impacts trust, speed, and user experience, it will ultimately affect  business goals like adoption and retention. This article is for you if you want to learn to frame content improvements in terms of business impact, and to collaborate with relevant teams to measure and demonstrate success, even with limited resources.

How can your different teams manage their preferred gateways while maintaining consistent oversight, documentation, and user experience across the enterprise? Across different multi-org setups, our approach enables a single developer portal. We outline three practical multi-org scenarios in their essence, which we can apply to your use case, be that with several Apigee instances or multiple gateways. 

Effective localization drives global growth and boosts competitiveness. In this article, we dive deep into the importance of translation and localization and introduce how Drupal can enhance content comprehension and provide a smooth and engaging experience with features like RTL layout adjustments or UTF-8 compatibility.

A large, Netherlands-based financial services provider partnered with Pronovix to improve its developer portal’s UX and content structure. The Techwriters introduced API flow guides, refined onboarding, and ensured better content organization for lasting improvements. This article explores the challenges encountered and how UX and technical writing expertise can make a difference.