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The legal aspects of using chatbots on your developer portal
AI chatbots have become essential tools for interacting with information. Now that the European Parliament has approved the first AI Act, operators of chatbots have a plethora of legal and ethical concerns to consider. In this article, we raise some essential questions that will help you navigate the new AI landscape in the EU.
Categories: Business Value and Strategy
Developer portals: your undercover brand ambassadors
Developer portals can be powerful extensions of your brand by channeling your message in a genuine and organic way. In this article, we explore the benefits of a custom branded developer portal that combines visually appealing design with robust functionality.
Categories: Business Value and Strategy
Interface discovery as a prerequisite for effective communication and accessibility
Interface discovery is a search and guess game that we’ve all learned out of necessity. Because of a lack of strategic perspective, different interface types keep being published in their historically evolved discovery mechanisms (for example address, phone number, social media, app, support/docs sites and so on). As communication channels proliferate this is causing unnecessary friction. In this article we explain why interface ambiguity becomes especially troublesome if you look at it from an accessibility perspective.
Categories: Business Value and Strategy
Enhance Discoverability for Business Users - Developer Portal Best Practices
Catering to a wide range of audiences can enhance the discoverability of your API affordances. In this article, we draw inspiration from the exemplary teams at Deutsche Börse Group, UP42, Codat, Cloudinary, NewDay, Nexio, and Masdr, who highlight the importance of addressing business users on developer portals.
Categories: Business Value and Strategy
APIs are interface utilities
This article is part of APIFutures, a distributed, creator-led effort to identify the most significant opportunity and/or the greatest challenge facing the API community in 2024.
Categories: Business Value and Strategy
The open interface web: declaring interfaces for an open & accessible world
LLMs are about to drastically increase the volume and apparent quality of automatically generated messages. Some communication will be generated on behalf of a valuable customer or partner, but a lot will be low value attempts from third parties that are exploring opportunities at the expense of their receivers. How will we deal with all these - at first sight - ‘legitimate’ interactions?
Categories: Business Value and Strategy
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Editor's Choice
Developer portals: your undercover brand ambassadors
by Szabina OláhCategories:
Business Value and Strategy
Unleash the Power of AI: Make Your APIs Future-Proof with APIs.json
by Christoph WeberCategories:
Business Insights, Technical Solutions