Evelyn Van Kelle, Kenny Baas-Schwegler: How cognitive biases and ranking can foster an ineffective architecture and design

Deliberate Complexity Conference, 29 July 2022

Talk description:

The power of collaborative modelling comes from having a diverse group of people who, together, have a lot of wisdom and knowledge. You would expect that all this knowledge will be put to use, co-creating and designing a model. In reality, we don’t actually listen to all the available input and perspectives due to cognitive biases and ranking. Because not everything that needs to be said has been said, we will end up with sub-optimal models and architecture. Even worse, people don’t feel part of the solution and don’t commit to it. Good architecture and design need all the insights and perceptions. If we are not aware, cognitive biases and ranking will kill those insights and wisdom and kill your models' effectiveness! Join us in this talk where we will explain why we need collaborative modeling, and how that changes the role of architects to a facilitator of design. We will explore how we can improve our facilitation skills by being aware of ranking, and how to let the group go around cognitive biases they will have. We will show you that making use of the full potential and knowledge of the group this way, will lead to conflicts. Conflicts that need to be solved before we can collaboratively make decisions with the power of Deep Democracy. You will leave with a lot of powerful facilitation heuristics you can use in your next collaborative meeting!

Speaker bios:

Evelyn Van Kelle: Evelyn Van Kelle is a Strategic Software Delivery Consultant and Behavioral change consultant with experience in coaching, advising and guiding organisations and teams in designing socio-technical systems. Her Master’s degree in social sciences brings new and valuable perspectives when it comes to optimizing both delivery- and team processes.
Kenny Baas-Schwegler: Kenny Baas-Schwegler is a strategic software delivery consultant and software architect with a focus on socio-technical systems. He blends IT approaches like Domain-Driven Design and Continuous Delivery and facilitates change with Deep Democracy by using visual and collaborative modelling practices like Eventstorming, Wardley mapping, context mapping and many more.


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Evelyn Van Kelle
Kenny Baas-Schwegler