Sep 18, 2026
In this episode of the API Resilience podcast, host Kristof Van Tomme talks to Dawn Stevens, President of Comtech Services, about how AI is redefining one of the core principles of technical communication: minimalism.
They explore what AI-driven consumption means for the way we structure and write documentation, compare the strengths of semantically meaningful markup languages like DITA with lightweight (insider pun intended) formats like Markdown, and discuss the risks of keeping documentation hidden behind firewalls.
Bio
Dawn Stevens
President & Owner, Comtech Services, Inc.
Comtech’s owner and president, Dawn Stevens, has more than 30 years of practical experience in virtually every role within a documentation and training department, including project management, instructional design, writing, editing, and multimedia programming. Dawn is the perfect advisor to identify and remove the challenges you face in producing usable, technical information and training content. With both engineering and technical communication degrees, Dawn combines her solid technical foundation with strong writing and design skills to lead our team of consultants and specialists in providing the expertise you need.
References
- CIDM - Center for Information-Development Management
- ConVEx IDEAS conference (Online, 22-24 September, 2026)
- DITA Europe (Helsinki, 8-9 February, 2027)
