Articles

Technical writer teams are asked the impossible: chronically understaffed, fulfill growing expectations, while dealing with the disruptions of a barrage of technological innovations. Technology however doesn’t need to be a curse, it could be a blessing: new technologies could also be used to help technical writers. In this series I want explore how artificial intelligence and new/rediscovered interaction models for software documentation could redefine technical writing and its deliverables.

We wanted to understand the nature of trust issues and to figure out how we can overcome them in order to create a “frictionless” onboarding experience. Here is what we’ve found so far. We hope it’ll be valuable to both users and owners of developer portals.

We developed the WalkHub Help Widget to help site owners guide their visitors to the right documentation content - right inside an application or web site. You can also set up your own widget creation interface easily - in this blogpost, we will guide you through the steps.

This posts reads as a step-by-step guide for the following tasks: + Add Brightcove Video field + Browse Brightcove Videos using the Entity Browser module + Upload Brightcove Videos inside Drupal content using the Inline Entity Form module + Browse and upload Brightcove Videos inside Drupal content from the same field using the Entity Browser IEF submodule + Browse and upload Brightcove Videos from CKEditor

Part 3 of this 4-part blog series illustrates the management of Videos & Playlists and discuss some of the changes compared to the Drupal 7 version of the module - especially the new video listing interface (with a similar layout to Brightcove’s own Studio interface) and autocompleting tags feature.

Part 2 in a 4-part blog series covering the various aspects of the new Brightcove Video Connect module for Drupal 8. This second part details the Installation & Configuration steps required to get the module up and running properly.