RT @DeliberateComp1: "How cognitive biases and ranking can foster an ineffective architecture and design" Don't miss out on… https://t.co/Njau4ATXn0
Senior Technical Writer at LaunchDarkly
"I think there's kind of an inflection point in a lot of technical writers's careers, especially if they're sole contributors to their company, where they have to stop thinking about the documentation set that they work with and start thinking about how to incorporate their role and technical writing in the larger ecosystem of the company. I had kind of a crash course in doing that at LaunchDarkly when we redesigned our documentation website."
Developer tools need accurate, reliable, usable documentation to appeal to a wide range of users.
Documentation websites:
How to implement big changes to documentation sets and company behavior?
Create a practical, actionable plan to achieve the changes.
Map the workflows
Define objectives
Build the team
Execute
Land and expand
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