RT @DeliberateComp1: "How cognitive biases and ranking can foster an ineffective architecture and design" Don't miss out on… https://t.co/Njau4ATXn0
This talk was presented at API The Docs Virtual 2020 event series on 6 May. We are glad to present the video recording, slide deck and talk summary below. Enjoy!
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Sr. Staff Technical Writer at Splunk
How do I build paths in the docs that readers want to follow? How to help users find what they need during their journey? How to make reference documentation more accessible?
Analyze where you need to add signposts such as tutorials, charts, or procedures.
How to help users to quickly identify which path is best for them?
How to direct and funnel users?
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