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by 6 years 10 months ago

The best Developer Experience KPIs

In this guest post Jenny Wanger, Product Manager at Arity, gives an overview of the most important developer experience KPIs (key performance indicators).
by Kristof van Tomme 7 years 2 months ago

Upstream Developer Experience: a Role for Developer Portals in Enterprise API Design

Most of the time when we talk about developer experience, we mean downstream DX, the experience of developers that implement APIs. But what about the developers that create APIs? In a previous post we wrote about the 8 stakeholders of developer portals, we argued that while the developers that use APIs are important, we shouldn’t forget about the experience of other stakeholders of a developer portal. In this post we explore the experience of one of these audiences - the API developers - and explain what upstream DX is, when it matters, and how you can use a developer portal to improve it.
Categories: Business Insights
by Laura Vass 7 years 4 months ago

Should Documentation Be Part of the Definition of Done?

Where does technical documentation stand with agile development methods? Watch and read about the talk Rob Woodgate (@agiledoc) did at the Write the Docs London-GDS mini conference on the practice of agile documentation.
Categories: Business Insights
by Kristof van Tomme 7 years 5 months ago

7 Trust Signals That Help an API Succeed

Developer portals are important for your API's adoption and support. They are also a trust signal: a well designed and actively maintained developer portal shows that an organization is investing in its APIs. It helps convince developers that they can rely on them. In this post I’ll zoom in on the trust signals business model, partner policy, API quality, API uptime status, versioning policy, documentation and developer portal production quality.
Categories: Business Insights
by Kristof van Tomme 7 years 5 months ago

Developer Portal Strategy: Models and Frameworks to Help You Build Better Developer Portals

At the API days in London, I gave a presentation about developer portals. In it I shared mental models and frameworks that I think can help improve the quality of a developer portal: I decided to write 6 dedicated blog posts about what I discussed.
Categories: Business Insights
by Kristof van Tomme 7 years 7 months ago

7 frameworks to help you build a better developer portal

Without proper documentation, an API team will spend countless hours on workshops, trainings and support. In this talk, presented at Apigee’s API Tech Forum in Amsterdam, Kristof Van Tomme explored 7 frameworks to help you build better API Developer Portals.
Categories: Business Insights


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