Best Community Spotlight and Outreach
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The DevPortal Award for Best Community Spotlight and Outreach is offered to the developer portal that answers these questions:
API users need the best solution to solve their task at hand. You need to convince them —through your devportal— that your APIs and products provide that solution over a long period of time. In other words, building trust and keeping it alive are key: how can you achieve this?
We will highlight the criteria that we think define the Best Community Spotlight & Outreach category and showcase how previously nominated devportals stood out.
This category addresses devportals with creative solutions or initiatives to show developers that their work is appreciated.
In the downstream developer journey, community and engagement are the most important in the following steps:
How can you help developers troubleshoot, provide and find solutions, share knowledge and build connections? Consider, for example:
In short, the goal is to enable your users to plan for the future, help them to interact with peers and engage them to share their experience and expertise — all in order to establish trust in your portal and, eventually, to turn your users into your portal’s advocates.
The examples in this post are taken from some of the previous DevPortal Awards nominees and winners.
The Best Developer Portals Learn more about the award categories for the Developer Portal Awards and how you can submit a nomination.
Kathleen is an information architect helping clients find out how to align business goals and user needs, what problem areas & opportunities could be addressed and why, to define the next phase of the developer portal. As a UX Researcher, she is strengthening her colleagues to map out user needs & requirements to back up design and strategy related decisions.
She is the head of the Service teams (UX, UI, Technical writing teams) and as such, helps to streamline initiatives and decisions, in close cooperation with the specialist colleagues.
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