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by Kathleen De Roo 6 years 1 month ago

Developer Portals with Great API Docs

In this series we will look into some of the best and most innovative practices developer portals from various industries use to anticipate on the possible expectations of developers.
Categories: UX & Research
by Kathleen De Roo 6 years 2 months ago

Turn API Customers into Advocates: Developer Marketing and Viral Loops

In this post, we explore how developer marketing practices can help to motivate & engage users and improve DX along the downstream developer journey stages in order to generate a viral loop — i.e. the process in which your acquired users become portal advocates and help drive adoption on your developer portal.
Categories: UX & Research
by Kristof van Tomme 6 years 4 months ago

Improve API Adoption by Improving the Downstream Developer Journey

API friction can be seen as the inverse of developer experience, and it is a great conceptual device to help you identify issues in your API products. To create a great developer experience (DX), it is important to remove as much friction as possible from the developer’s journey.
by 6 years 5 months ago

API Documentation Best Practices

Recording of our presentation at the CIDM IDEAS 2018 Online Conference about API Documentation Best Practices.
Categories: UX & Research
by Kathleen De Roo 6 years 6 months ago

What is the MVP for a Developer Portal?

What information is absolutely essential on a developer portal? What kind of API documentation do you need? Is there a best practice that can be followed when launching a developer portal? We formulated 11 questions and built 3 mock sitemaps that demonstrate how portals can address the different stages of the developer journey.
Categories: UX & Research
by Kathleen De Roo 6 years 8 months ago

The Function of API Use Cases & Case Studies on Developer Portals

Should use cases and case studies be part of your API documentation? They play two crucial roles on a developer portal: They act as social proof for your API product (sales function) and they can be an introduction to more specific, implementation scenario documentation types. We explored these fringe documentation types, both on business sites and developer portals, of 18 API companies with different profiles.
Categories: UX & Research

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