Articles

The financing industry offers so many good examples of developer portals that after focusing on traditional banking APIs in the first part of our series, we felt the need to continue with various portals from the FinTech area. As opposed to banks, most companies in this group were born into the digital / API world.

PSD2 and a swarm of Fintech guerilla competitors are shaking up the banking sector. A large number of financial institutions decided to embrace the change, and to execute an Open banking strategy. As a direct result, a lot of new APIs and developer portals for banking services are now available on the public web. From the numerous developer portals we found, we’ve selected some of the best portals that demonstrate the innovations and best practices to enhance developer experience in the banking context.

In this series we will look into some of the best and most innovative practices developer portals from various industries use to anticipate on the possible expectations of developers.

In this post, we explore how developer marketing practices can help to motivate & engage users and improve DX along the downstream developer journey stages in order to generate a viral loop — i.e. the process in which your acquired users become portal advocates and help drive adoption on your developer portal.

API friction can be seen as the inverse of developer experience, and it is a great conceptual device to help you identify issues in your API products. To create a great developer experience (DX), it is important to remove as much friction as possible from the developer’s journey.

Recording of our presentation at the CIDM IDEAS 2018 Online Conference about API Documentation Best Practices.