Articles

Assessing developer portal UX for banking APIs reveals critical friction points in enterprise decision-making workflows. When platforms hide crucial commercial and architectural information behind login walls, they inadvertently block both human evaluators and AI-mediated discovery agents. A structured diagnostic assessment identifies these quality collapses, prioritizing iterative UX improvements that transform closed portals into accessible, business-aligned solution hubs.

The Developer Portal Awards is the space to highlight what’s possible when documentation teams get it right: portals that combine clarity, usability, and innovation to truly enable their users. We bring you insights and inspiration on the emerging trends, to challenge and inspire the practices of interface documentation. In this article, you can find a comprehensive collection of excellent examples and noteworthy advice towards better user experience. 

Discover how microportals are shaping the future of developer documentation. Insights from the Developer Portal Awards highlight innovative strategies for B2B integrations, clarity, and decision-maker enablement.

Economic buyers may not be fully aware of the business value of quality content, and you need to explain in detail to get budget approval for your developer content improvements. This article outlines common concerns and provides business-focused arguments to resolve them. We emphasize that content quality impacts trust, speed, and user experience, it will ultimately affect  business goals like adoption and retention. This article is for you if you want to learn to frame content improvements in terms of business impact, and to collaborate with relevant teams to measure and demonstrate success, even with limited resources.

How can your different teams manage their preferred gateways while maintaining consistent oversight, documentation, and user experience across the enterprise? Across different multi-org setups, our approach enables a single developer portal. We outline three practical multi-org scenarios in their essence, which we can apply to your use case, be that with several Apigee instances or multiple gateways. 

What is the importance of aligning UX and technical writing practices, especially as generative AI becomes part of the developer experience? Through practical examples, we argue that shared ownership of UX and technical writing is crucial to build AI-ready, future-proof developer portals.