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Senior Business Product Manager
Dec 14, 2021

The 2021 DevPortal Awards saw 49 independent developer portals nominated for 18 award categories. Here are the winners, runners-up and notable mentions for 2021!

For more information on the process behind the jury’s selection for each category, please check out DevPortal Awards 2021 jury interview.

2021 DevPortal Award Winners

Focus on Developer Experience

Focus on Operational Excellence

Focus on Business Alignment

Results of the Public Vote

Best Overall Developer Portal

More Information about the DevPortal Awards 2021


Best International & Localized Devportal

An international & localized developer portal addresses audiences — in various regions — with specific expectations. They pay special attention to cultural diversity, language capabilities, local legal requirements, and regional expectations, all in order to drive engagement.

In 2021, there were 3 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.For precise details of what goes into a great international & localized developer portal check out the Jury interview. As a quick summary:

  • Is there an option to switch languages? Do localized versions kick in automatically?
  • What is not translated, is it in plain English, easy to use and understand?
  • Is the payment method or API available in my region? Can I filter the available options to my locale?
  • What has been done differently to prevent misunderstandings during translation?

Winner of Best International & Localized Devportal for 2021

Xsolla Developer Documentation was selected for its easy (automatic) adaptation of the portal to the visitor’s context/locale and the sheer number of supported languages. The language supported by context was also for user guides. The jury noted they even found a partial API reference in Chinese. The 6 supported languages have a professional translation (“natural read’). As each Juror was located in a different region, they were able to see how quickly Xsolla adapted (for example, to German).

For more information, Olga Baybakova, Documentation & Localization Engineer, from Xsolla presented at APIdays LIVE Paris 2021 on Localizing OpenAPI Specification.

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Xsolla Developer Documentation, Winner of Best International & Localized Devportal, 2021 DevPortal Awards

Runner-up for Best International & Localized Devportal for 2021

BNI API Digital Services supported a relatively complete translation of their portal in Indonesian.

 


Best New DX Innovation

Developer experience (DX) is the inverse of API friction. In the eyes of your users, the value of your API(s) will grow if they experience as few obstacles as possible from start to finish.

In 2021, there were 7 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Paraphrased from the Jury interview:

  • Selecting a candidate in this category was difficult because innovation is moving. What is innovative today will possibly be the standard tomorrow.
  • This year the jurors often found innovation in the onboarding journey. As an example, where the onboarding journey automatically recognized a juror’s company address and details, with a background check. The judges also noticed innovation in e-learnings integrated into the developer portal.
  • Innovation is lead by the interesting challenges, information needs, and different goals that your audience brings to your developer portal.

Winner of Best New DX Innovation for 2021

ThingWorx Developer Portal’s combination of an outstanding onboarding journey and very sophisticated e-learnings contributed to their success as winner this year.

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ThingWorx Developer Portal, Winner of Best New DX Innovation in a Devportal, 2021 DevPortal Awards

Runner-up for New DX Innovation for 2021

Reonomy Technical Documentation is very easy to understand and well designed with information architecture. The drop-down fields to select use cases are easy to understand even as a first time visitor. The Demo feature was good however at the time of judging, at least one juror received an authorization issue in the response sandbox and could not find a way to enter credentials.


Best Accessible Devportal

Accessibility is the practice of making your websites usable by as many people as possible. We traditionally think of this as being about people with disabilities, but the practice of making sites accessible also benefits other groups such as those using mobile devices, or those with slow network connections.

In 2021, there were 12 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

“Many nominees understood the category to be about general findability, […] only some about a11y.’’ - 2021 DevPortal Awards Jury

Winner of Best Accessible DevPortal for 2021

Barclays API Exchange has a very structured approach (content is very easy to understand) and due to features such as dark mode or localisation selection, which show commitment to adapting to different groups of end users. Technical analysis with Google lighthouse, wave and achecker also showed great performance of the site in terms of contrast ratio etc.

Barclays API Exchange demo with Liam Gallagher (UX Design Lead) and Jake Eastham (Frontend Developer)

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Barclays API Exchange, Winner of Best Accessible Devportal, 2021 DevPortal Awards

 

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Results of accessibility test for Barclays API Exchange via Google Lighthouse, Wave, and AChecker.

Runners-Up for Best Accessible DevPortal for 2021

Both of the runners-up also scored 100% for Accessibility on Google Lighthouse, and AChecker. This was a very close race between the winner, Barclays, and Platform OS.

PlatformOS has a clean and clear structure, uses a larger font than usual and a good balance of white space. Code examples were instantly attractive and welcoming.

SmartCar received great results from a11y checkers and with screen readers. They could improve on their rendered pictures but the annotations were well done to the benefit of some disability groups.


Best Community Spotlight & Outreach

Community Spotlight & Outreach in a developer portal builds trust and engages users to find solutions, share knowledge & build connections.

In 2021, there were 5 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Candidates in this category presented many interesting and inspirational ideas that benefit many in the developer portal space.

Winner of Best Community Spotlight & Outreach for 2021

Twitter Developer Platform was chosen for the sheer number of community features such as labs, local communities, and the encouragement of people to create their own self-organizing communities. The developer portal experience went above and beyond regular best practices for blogs. Community engagement is driven from the bottom up and seeks to connect people and make it easier to meet and exchange ideas via local developer groups. Twitter being a globally adopted company makes it easier to have local communities. Early adopter initiative of the Twitter lab was also impressive. This is definitely an example of a company having a wide and successful developer reach.

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Twitter Developer Platform, Winner of Best Community Spotlight & Outreach, 2021 DevPortal Awards

Runner-up for Best Community Spotlight & Outreach for 2021

Ringcentral performed well with nicely structured communities, integration of stackoverflow, and an incentives program for developers that goes beyond just implementation. Ringcentral showcases expertise and gamifies the collection of points and allows these points to be redeemed. Community offerings according to goals have an active and nurtured community on stack overflow. The jury liked how separate items can be found on the mega menu (e.g. if you want to talk).


Best Developer Dashboard

In this category, we are looking for the additional resources, analytics, and experience that developer portals provide for registered and logged in users.

In 2021, there were 2 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Winner of Best Developer Dashboard for 2021

Tink Console is celebrated for their professional and attractive UI. Their dashboard integrates with an abundance of help content. Tink Console provides a clear starting point, clean navigation structure, a detailed description of configuration, a clear separation of account and app settings, and a useful checklist.

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Tink Console, Winner of Best Developer Dashboard, 2021 DevPortal Awards

Runner-up for Best Developer Dashboard for 2021

Plaid’s Developer Portal and Documentation dashboard has a seamless UI, good navigation, and use of whitespace. Plaid provides a clear starting point and excellent process and conceptual information. An example of this is the differences between free and other plans, and the sandbox/dev account paths.


Best Onboarding

For this category, developer portals show the transparent steps to registration and granting access while providing information on what their APIs are about, how they work, how developers can start integrating and where to find additional resources.

In 2021, there were 19 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Winner of Best Onboarding for 2021

platformOS Documentation takes the award for delivery of getting started tutorials that have sufficient detail to be instructive while also helping users become familiar with PlatformOS’s products. A prominent Try Now button leads to a clear page with video instruction and well-explained options for getting started. Signup is simple and straightforward, with a well-defined user journey. Example apps allow for working in code at a variety of levels.

platformOS Developer Portal demo and Q&A with Diana Lakatos (Director of Documentation) and Adam Broadway (CEO)

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platformOS Documentation, Winner of Best Onboarding, 2021 DevPortal Awards

Runner-up for Best Onboarding for 2021

Smartcar starts with a clear value proposition on their home page and then connects users with good tutorials for various scenarios and languages. The signup process is minimal and various SDKs are available for users to get started in their preferred language. A checklist-style dashboard for getting credentials and testing API requests is provided. Getting started seems relatively painless, and there are clear steps to follow with more progressive detail if needed.


Best Findability of Products in a Devportal

A landing page with entry points for the main audiences, a catalog, a basic search, a faceted search, and suggestive discoverability are all examples of ways in which an API consumer can find your APIs.

In 2021, there were 22 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

“We had a lot of candidates in this category and some really raised the bar. Even though a few portals had only one API, they made sure you could easily find the ins and outs of that one. However, as this category is on findability of products, we as a jury decided to focus on portals with more than one API. We looked for a good and easy search, filtering options, relevant categorization and an easy entry point to a top notch service catalog. And of course, it’s always nice when it’s visually appealing as well. A few portals charmed all the jury members.” - From the 2021 Jury notes on Best Findability of Products in a DevPortal category

Winner of Best Findability of Products in a Devportal for 2021

Finastra’s FusionCreator Developer Portal sets itself apart through its consistency. Wherever you are on the portal, the frame of reference they use makes sure you get information in the same way. The site looks as though it was developed with a strong UX designer on board. The flow visualized on the home page is aimed at quickly and easily finding what you need. Of greatest value to a visitor is that you can easily re-find something with their consistent framework: browsing back- and forth, even coming back the next day or week, it is easy to find your way back to something you previously found when you want to find it again.

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Finastra's FusionCreator Developer Portal, Winner of Best Findability of Products in a Devportal, 2021 DevPortal Awards

Runners-up for Best Findability of Products in a Devportal for 2021

There were two runners-up for this category, Algolia and Barclays API Exchange.

Algolia Developer Platform receives special mention for showing thoughtfulness and focus on the developer audience with every aspect of onboarding. Their nurture campaign is not too salesy but instead also focuses on the developer’s experience. Once you find what you’re looking for, the experience is great.

Barclays API Exchange utilizes SEO optimization that helps for findability.


Best API Reference Documentation & Support

Success in this category means that a user is experiencing no obstacles when integrating, finding extras to speed up their work, learning how to find support if needed, and figuring out how to maintain an API integration.

In 2021, there were 26 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Winner of Best API Reference Documentation & Support for 2021

Plaid’s Developer Portal and Documentation was clear and well structured. Visually the site makes good use of white space. Content is easy to quickly understand in great part due to many code examples. The site performs smoothly with an interactive navigation model contributing to a seamless experience of content delivery.

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Plaid's Developer Portal and Documentation, Winner of Best API Reference Documentation & Support, 2021 DevPortal Awards

Runners-up for Best API Reference Documentation & Support for 2021

There were two runners-up for this category, ABN Amro Developer Portal and RingCentral Developers. Of note is the Codat Portal. All of these developer portals were able to manage the complexity of their content well.

The ABN Amro Developer Portal is a clear and well structured portal with lots of examples. The integration between the reference and conceptual topics is seamless. Reference topics provide a good blend of marketing and technical content.

RingCentral Developers is noteworthy for its attractive visual design and extensive collection of sample code.

The Codat Portal is also noteworthy for their cross-linking between conceptual and reference topics.


Best Design

The award for Best Design is given to the developer portal that inspires trust while presenting every aspect of the APIs in a well-structured and understandable way.

In 2021, there were 21 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

It was a very close race between 4 excellent devportal finalists. - 2021 DevPortal Awards Jury

Winner of Best Design for 2021

Plaid’s Developer Portal and Documentation showed strong consistency and clarity of its UI and design. This was also consistent with their corporate website. The information necessary for implementing their APIs were easy to access. Information architecture, version control, and API key provisioning was all easy to follow. The design supports the processes. Functional design elements such as tables were also well executed. Content, choice of words, contributed to getting tasks as a developer done. First question asked is “What is this API about” and answered as a developer or as any visitor with examples.

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Plaid's Developer Portal and Documentation, Best Design, 2021 DevPortal Awards

Runners-up for Best Design for 2021

There were three runners-up in this category: Twitter Developer Platform, FusionCreator Developer Portal, and ThingWorx Developer Portal. As this was a very close race it came down to a side-by-side comparison between the four finalists. Focus was on consistency of experience for a new user encountering and registering to the site for the first time.


Best Developer Portal for Alternatives to REST-APIs

This award looks at the application of good documentation practices to non-Rest-API integrations.

In 2021, there were 3 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Winner of Best Developer Portal for Alternatives to REST-APIs for 2021

This year there was a tie win for this award between KBC Developer Portal and platformOS Developer Portal.

KBC Developer Portal was selected for providing use cases such as QR code, SDK, and widget. All APIs are REST based but they look at ‘alternatives to rest API’s’ from a partner/business perspective to accommodate the less tech-savvy customers who don’t want to do an investment right away. They provide business solutions: flyers with QR codes, widgets, the KBC Partner Hub (of which a demo is available). They provide solutions to their partners that fit the distribution channel (digital, physical, or a combination). From a developer perspective, developers can use Postman, Insomnia, or SoapUI to send requests to the Sandbox given that the developer attached the signed certificate and private key with all API requests. KBC provides simulations and customization capability/OEM. Sandbox environment uses Postman collections. Builds trust with mutual SSL for shared responsibility.

KBC Developer Portal demo and Q&A with Katrien Van Gijsel (Team Lead) and Machteld Swillen (Product Owner)

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KBC Developer Portal, Tie Winner Best Developer Portal for Alternatives to REST-APIs, 2021 DevPortal Awards

platformOS was awarded for their extensive documentation with videos and tutorials with several scenarios for GraphQL and CLI. On the other hand, it has a very steep learning curve. PlatformOS explains how to try out their product according to the developer’s level of technical expertise and setting proper expectations about different deployment methods. 1-Click / no code install is still dependent on being able to set up the staging environment, current npm, and other dependencies. They provide several clear implementation examples including migration from major eCommerce platforms that require more robust content, community, and marketplace capability. Kudos to platformOS for reaching front end developers in addition to back end integrators.

platformOS Developer Portal demo and Q&A with Diana Lakatos (Director of Documentation) and Adam Broadway (CEO)

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platformOS, Tie Winner Best Developer Portal for Alternatives to REST-APIs, 2021 DevPortal Awards


Best Use of Monetization

In this category, the jury evaluated developer portals that use their developer portal for generating revenue through direct monetization of their APIs.

In 2021, there were 3 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Winner of Best Use of Monetization for 2021

Algolia’s open pricing models do not require a login to access. They have a “Subscribe for free, pay based on your usage” transparency and recommendations to help developers choose. At the time when Algolia was evaluated, there was a simulator that allowed prospective customers to have clear expectations and a flexible configuration. Pricing and usage of visualizations, paired with the detailed Pricing FAQ page, makes it easy to help better understand everything included in their usage packages.

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Algolia, Best Use of Monetization, 2021 DevPortal Awards

Runner-up for Best Use of Monetization for 2021

BT API Developer Portal mentions their pricing however pricing is only visible to BT customers or account managers. Login is required to see promotions and pricing. This may be due to the types of pricing packages BT has available such as sport packages, mobile, broadband, landline, etc. The jury noted BT’s countdown feature for promotions and calling out whether or not the offer is available for the app. For example, a great deal is app only: £25 a month with Rolling contract | No upfront fee compared to others that require a longer commitment. The score is based on the variety of packages available and the granularity of controls that BT has to accommodate both self-service AND high touch sales. Integrations with NOW, Netflix, Amazon Prime Video, BritBox and many other media platforms. Calls to sign up to and create an account to learn more about pricing could be more explicit.


Best Use of API Gateway Integration

Not all developer portals require gateway integration or management. This award goes to developer portals that have a clever or unique way of integrating that hides complexity, provides a clean onboarding journey, mature controls, and dashboards.

In 2021, there were 14 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Winner of Best Use of API Gateway Integration for 2021

Ably Developer Platform was selected on the basis of “their relentless focus” on developer experience. The use of the tools & seamless gateway integration is as a means to an end for contributing to the focus on the customer’s journey. Ably appears to be API-type agnostic. The developer portal seems automated, keys are available immediately and examples work. There is no difference between sandbox or production. One is using the production environment from the start — providing for an amazing experience as a developer user. Ably claims to be able to accommodate an unlimited number of users. Their system is scalable, real-time, and rest-based.

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Ably Developer Platform, Best Use of API Gateway Integration, 2021 DevPortal Awards

Runners-up for Best Use of API Gateway Integration for 2021

There were two runners-up for this award category: Deutsche Boerse Digital Business Platform and BT API Developer Portal.

Deutsche Boerse Digital Business Platform provides access to a variety of gateways that can be deployed locally. All integration and support for the different gateways is managed centrally via the developer portal. The complexity of this integration is exponential but within the developer portal is seamless. Expectations are managed upfront — to overcome shortcomings — contributing to a decent developer experience.

BT API Developer Portal manages multiple business units behind one developer portal. A single login and user interface hides the complexity of a multitude of backend systems including internal, external (revenue earning), external usage, retail, & wholesale distribution. The developer portal serves a function for sales as a lead generation tool and CRM system.


Best Editorial Experience in a Devportal

In this category, developer portals were evaluated for the easy or frictionless experience provided to upstream developers, documentarians, and editorial reviewers for adding, documenting, and maintaining content within the developer portal.

In 2021, there were 7 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Winner of Best Editorial Experience in a Devportal for 2021

platformOS takes this year’s award for excellence having built an outstanding docs-as-code workflow that leverages Git repositories to collaborate on content and manage and track changes. Their publishing process includes automated testing of the documentation. On top of that, they have documented their process well and provide style guides and clear instructions to their writers.

platformOS Developer Portal demo and Q&A with Diana Lakatos (Director of Documentation) and Adam Broadway (CEO)

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platformOS, Best Editorial Experience in a Devportal, 2021 DevPortal Awards

Runner-up for Best Editorial Experience in a Devportal for 2021

Mercedes Benz Developers uses a content management system with templates and highly structured content types for their documentation to enforce consistency. Through the CMS editor, they cater to the needs of less technical contributors. At the same time, they allow developer teams to plug into the portal via an API to automate documentation steps.


Best Internal Devportal

Internal developer portals seek to engage developers behind the corporate firewall. While there is a lot of information about publicly available developer portals, many of the best practices of public developer portals also apply to internal developer portals.

In 2021, there were 7 developer portals nominated. Additional information to help in the jury evaluation was collected — but not limited by — voluntary response to a questionnaire and participation in the API The Docs Showcase your devportal series. Read more about the criteria and see past winners.

Winner of Best Internal Devportal for 2021

BT API Developer Portal has a complete and well-organized developer portal that covers their internal and external API products and has everything expected for a great developer portal, such as sample code and sandbox features. The portal also contains an abundance of useful information for internal developers. BT has a streamlined process to approve API access internally.

BT API Developer Portal demo and Q&A with John Daffern (API Platform Senior Product Manager), Abhijit Dasgupta (Principal Solution Architect APIs and Microservices) and Sunin Shah (Solution Design and Documentation Standards Specialist)

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BT API Developer Portal, Best Internal Devportal, 2021 DevPortal Awards

Runner-up for Best Internal Devportal for 2021

Equinix has a combined portal that showcases both external and internal APIs based on user rights. All API products have thorough documentation and they’re searchable through their API catalog.


Best API Business Model

This award celebrates excellence in how clearly a business model is expressed within a developer portal. Developer portals are more than just a documentation portal. Customers can perceive the real intent your business has towards them through the value they receive from your developer portal.

In 2021, there were 13 developer portals nominated for this DevPortal Award category. Read more about the criteria and see past winners.

Winner of Best API Business Model for 2021

Ably Developer Platform delivered the best developer portal business model for 2021. The platform has clear pricing plans, feature charts, and illustrates the advantages of joining Ably. They provide analytics data to show how responsive they are as a business providing to customer needs (3m Messages per month, 100 Peak Connections, 100 Peak Channels). Sandbox and production documentation are not just low level fields. They even offer all types of documentation from overviews, guides, tutorials, and documentation to understand concepts and patterns including implementation, SDK, client library, MQTT, Server-Sent Events.

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bly Developer Platform, Best API Business Model, 2021 DevPortal Awards

Runners-up for Best API Business Model for 2021

There were two runners-up for this category: Codat Portal and Smartcar. Of note is the Bol.com Developer Portal.

Codat Portal is very accessible to new users through its offer of a free trial and a test environment. Once logged in, besides legal language that is helpful, there are also Vimeo videos and primers for non-technical users. Codat Portal has three pricing tiers and promotes that it makes >22M API calls/mo and takes one day to get started.

Smartcar presents a clear business model and great data visualization to showcase what’s in each plan.

Noteworthy: Bol.com Developer portal makes it much easier to automate adding products, manage fulfillment, and manage the commerce life cycle by using their developer portal, its APIs, and documentation. Documentation spans key concepts and common workflows to detailed documentation for an eCommerce scenario.



DevPortal Awards 2021 Community Prize

All nominated developer portals are eligible to be considered for the community prize. Public voting for this year’s prize took place between the 1st of September and the 7th of November.

The results of the community vote are a tribute to how a developer portal can be recognized through its reach even outside the developer community — visibility to the wider customer community, social media influence, family members, and friends. Not every nominee advertised themselves for the public vote but for the ones that did there was an incredible turnout of votes with a total of 10,506 votes cast for 49 developer portals in 2021.

Winner of the DevPortal Awards 2021 Community Prize

BNI API Digital Services takes home the prize for the 2nd year in a row! They received a record 5895 votes.

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BNI API Digital Services, Winner of the Community Prize , DevPortal Awards 2021

Runners-up for the DevPortal Awards 2021 Community Prize

The top five community voted developer portals for 2021 were:

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Breakdown of votes for the Community Prize, DevPortal Awards 2021

Finalist Selection for Best Overall Developer Portal 2021

The temptation is to award the developer portal with the most wins or runner-up status for Best Overall. However, developer portals should be considered for their overall ability to meet the criteria of as many of the best-in-class criteria independent of the number of awards won — nominees could only officially nominate themselves to a limited number of (4) award categories. The jury considered a shortlist of developer portals with at least one Best-In-Class win —independently— of the total number of wins or status as runner-up.

Criteria used to select the final winner

  • Evaluation based on juror’s background expertise (e.g. API reference documentation, design, business alignment, onboarding, information architecture, discoverability, and more);
  • Intuitive, cohesive, look & feel, ability to rapidly evaluate APIs and developer portal;
  • Jurors were asked to compare these mature and successful sites into a score or ordered ranking;
  • Decision made by consensus of the jury on the respective winners.

To learn more about the Jury’s expertise and process for evaluating developer portals, see the Interview with the Jury 2021.

Best Overall SME Developer Portal for 2021

The final shortlist of candidates for the Best Overall SME award were:

  • Ably Developer Platform,
  • Algolia Developer Platform,
  • Plaid’s Developer Portal and Documentation,
  • platformOS Developer Portal,
  • Twitter Developer Platform, and
  • Xsolla Developers.

Winner of Best Overall SME Developer Portal for 2021

The jury chose Ably Developer Platform as the winner for Best Overall SME Developer Portal in 2021.

Ably Developer Platform is overall a simple site, easy to understand what they have and how to use it. The onboarding process is a good starting point with API key and code samples in different languages, test environments. The onboarding flow was the best: they provide good explanations in writing and a good balance between visuals and detail to understand the product and grab your attention. The site does not assume that the visitor/user knows all the details. They didn’t just jump into the technical details of the product. Last year they were a runner-up and returning jurors were able to recognize the improvements that have built up over the years with this developer portal. Overall, they have a relentless focus on developer experience and have tried to do everything possible to create a superior developer experience. They are customer/developer-centric. Discovery within the site is beautiful, proactive, and easy. The jury found a talking point in the right sidebar which is considered non-standard but does not get in the way of anyone’s experience.

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Ably Developer Platform, Winner of the Best Overall SME DevPortal, DevPortal Awards 2021


Best Overall Enterprise Developer Portal for 2021

The final shortlist of candidates for the Best Overall SME award were:

  • Barclays API Exchange,
  • BT API Developer Portal,
  • Finastra FusionCreator Developer Portal,
  • KBC Developer Portal,
  • ThingWorx Developer Portal, and
  • Tink Console.

Winner of Best Overall Enterprise Developer Portal for 2021

The jury chose Finastra’s FusionCreator Developer Portal as the winner for Best Overall Enterprise Developer Portal in 2021.

Fusion Creator Developer Portal offers a lot of video content on the site, detailed reference documentation, good getting started tutorial, how to use the portal and how to get started with APIs. The information provided was consistently structured with many products, high complexity, and fit a structure that built predictability into the UX. Design-wise the developer portal follows the same color palette in all diagrams and is consistent. Finastra handles challenges well with managing many product APIs. The navigation with filtration experience is great. Icons are used and there is a good semantic structure. It is, however, one of the slower sites to load. They offer users to use their design system which they use. Finastra manages complexity in a way that makes it simple for a new site visitor to understand what it’s about and find something that appeals to them. They can click and try. Finastra offers three different types of navigation, API, solution and dataset by tags. There are lots of ways to whittle down the information. They also bundle their APIs into premade solutions to make it easier to understand (e.g. loan management). With so much complexity it’s a good use of bundled APIs. Starting documentation and all the videos, sections to get started and example videos so it’s easy to approach such a complex environment. Jurors were interested in how they may use taxonomy behind the scenes to build their data hierarchy.

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FusionCreator Developer Portal, Winner of the Best Overall Enterprise DevPortal, DevPortal Awards 2021


About the DevPortal Awards

  • Nominations were open from May 10th through July 30th with public voting for the community prize from Sept 1st to November 7th.
  • Each nominee was limited to run for a total of four award categories.
  • The winners of the 2021 DevPortal Awards were announced in 2 separate Gala events held November 10th and December 15th.
  • Learn more about the DevPortal Awards for 2022.

Demo/Q&A with some nominees

During the Showcase Your DevPortal Series at the API the Docs Virtual for 2021, several nominated teams gave us a public look inside their devportals, shared challenges they faced, and showcased their solutions. The links below are to the demo/Q&A.


Full List of DevPortal Awards Nominees for 2021

Finally, as organizers we would like to give a massive thank you to all the nominees and participants of the 2021 DevPortal Awards. These participants were involved in answering initial questionnaires that contributed to juror knowledge & understanding in the context of the award category, some demonstrated their developer portal (see links above), and also responded to jurors’ specific questions during deliberations (via email). All of these developer portals are examples built with a dedication to developer experience, operational excellence, and business alignment.


If you have reached the end of this long article, please be sure to nominate your developer portal in 2022 when the DevPortal Awards return for its next season. Stay tuned for the call for nominations in May 2022.

 

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All Pronovix publications are the fruit of a team effort, enabled by the research and collective knowledge of the entire Pronovix team. Our ideas and experiences are greatly shaped by our clients and the communities we participate in.

Diliny is a Senior Business Product Manager at Pronovix. She focuses on understanding the capabilities of developer portals. Diliny carries out a wide array of research on topics centered on developer portals and the needs of API Teams who manage them. She holds two master’s degrees in Chemical Engineering and Science.

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